Shipping policy

Handling Time

Please allow 2-5 working days for process your orders. Depending if we have spare stocks or not, however, most will be ready to ship within 1 week.

Shipping Time

After you insert the delivery address at check out, Real-time shipping rates is automatically calculating, from the most economical shipping option to best express courier for you to choose.

 

Shipping Cost

We ship worldwide, shipping cost will be calculated based on weight at the checkout page. Free international shipping over $65.99USD.

 

How do I track my order?

You will receive real time updates of your orders status direct to your nominated email at the time of checkout by clicking on the tracking information at your email.

If you did not receive them after one week, Please check your spam folder.

 

Customs Duty

Please note that import duties, taxes and charges are not included in the item price or shipping charges. Do not confuse them for additional shipping charges. Buyers are responsible for these charges, estimated Tax and duties fee will shown with shipping options.

Please understand that if your country has a strict custom regulations, the shipment could take a longer time. Please contact your local post office first if your item is arriving late. Delivery time can also take longer time on peak seasons or holidays, including national holidays.

 

Change of Delivery Address

If you have made a mistake in your shipping address please email nomnomnomfat96@gmail.com within 2 hours of placing your order. You must make the subject line 'CHANGE OF ADDRESS' and provide your full name, order number and corrected shipping address. Delivery address cannot be change after the order is shipped.

 

Orders not Arrive

If you have not receive the goods after 1 month your order has dispatched please contact us info@balltze-cheems.com . We will try our best to track your mail!